Privacy Policy for StoryThread Studios

Effective Date: 10/27/2024

At StoryThread Studios, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, or communications. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services, communicate with you, and ensure the best experience. The information we may collect includes:

  • Personal Information:
    When you fill out a contact form, book a consultation, or engage with our services, we may collect your name, email address, phone number, and any other information you provide.

  • Usage Data:
    We automatically collect information about how you interact with our website, such as your IP address, browser type, pages visited, time spent on pages, and other analytics data through cookies and similar technologies.

  • Media & Files:
    If you upload media (e.g., video footage, photos, or documents) as part of our video production services, we may store and manage that content solely for project purposes.

2. How We Use Your Information

We use the collected information for purposes such as:

  • Providing and managing video production services.

  • Responding to inquiries and customer service requests.

  • Processing transactions and sending invoices or receipts.

  • Sending updates, newsletters, or marketing messages (with your consent).

  • Improving our website’s performance and user experience.

  • Complying with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with third parties only in the following circumstances:

  • Service Providers:
    We may engage trusted third-party vendors to help with specific aspects of our business, such as payment processing, analytics, or email marketing. These service providers are required to maintain the confidentiality of your information.

  • Legal Obligations:
    If required by law or to protect our legal rights, we may disclose information to law enforcement or other authorities.

  • Business Transfers:
    If StoryThread Studios undergoes a business merger, acquisition, or sale, your data may be transferred to the new owners.

4. Your Rights and Choices

You have the right to:

  • Access and Correction:
    Request access to or correction of the personal information we hold about you.

  • Data Deletion:
    Request deletion of your personal data, subject to certain legal obligations.

  • Opt-Out of Marketing Communications:
    You can unsubscribe from our marketing emails by clicking the unsubscribe link in the emails or by contacting us directly.

  • Cookie Preferences:
    Manage your cookie settings using your browser’s settings.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage or disable cookies through your browser settings. However, some features of the site may not function properly without cookies.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies separately.

8. Children’s Privacy

Our services are not directed to individuals under 13 years of age, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child under 13, we will delete it promptly.

9. International Users

If you are accessing our services from outside the United States, please note that your information will be processed in accordance with U.S. laws.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any changes will be posted on this page, and the updated policy will include the "Effective Date" at the top. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

StoryThread Studios
14707 Barryknoll Lane
Houston, TX
Phone: (281) 777-5414
Email: damian@storythreadstudios.com

By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.